Modern Slavery Statement for House Removals

This Modern Slavery Statement outlines how our house removals business works to prevent modern slavery and human trafficking within our operations and supply chains. We are committed to conducting all aspects of our work in an ethical, transparent and responsible manner, and to respecting the rights and dignity of every person we engage with.

Our Commitment and Zero-Tolerance Policy

We have a clear zero-tolerance approach to all forms of modern slavery, including forced labour, bonded labour, human trafficking, child labour that violates international standards, and any form of exploitation or abuse. This commitment applies to all employees, agency workers, contractors, subcontractors, and any third parties involved in providing goods or services to our business.

No form of modern slavery will be knowingly tolerated in our house removals operations, storage facilities, vehicle fleet, or any related activities. Where we identify a risk or a confirmed incident, we will act promptly and decisively, including suspending or terminating relationships with individuals or organisations that breach our standards.

Our Business and Supply Chain

Our core services include house removals, packing and unpacking, secure storage, logistics coordination and related support services. Our supply chain includes vehicle leasing and maintenance providers, packaging material suppliers, uniform and equipment suppliers, and recruitment and labour agencies where used.

We recognise that certain parts of the logistics and removals sector may be vulnerable to labour exploitation, particularly where temporary or migrant labour is used. We therefore take specific steps to understand where the greatest risks may arise and to manage them proactively.

Supplier Standards and Audits

All suppliers and contractors are expected to adhere to our zero-tolerance stance on modern slavery. As part of our onboarding process, we assess new suppliers against ethical and legal criteria, including their stance on modern slavery, working conditions and employment practices. We reserve the right to refuse to work with any supplier that cannot demonstrate compliance with our requirements.

We carry out proportionate audits and checks on key suppliers, focusing on those operating in higher-risk areas such as labour provision, warehousing, and vehicle services. These audits may include reviewing documented policies, requesting evidence of right-to-work checks, assessing health and safety practices, examining working hours and pay structures, and holding discussions with management. Where concerns are identified, we expect clear corrective actions and follow-up evidence of improvement.

Reporting Channels and Whistleblowing

We encourage all employees, workers, suppliers and members of the public to report any concerns related to modern slavery or unethical labour practices in connection with our business. Reports can be raised confidentially through our internal reporting procedures or directly to senior management. We will treat all concerns seriously and investigate them promptly, while doing everything reasonably possible to protect those who raise issues from any form of retaliation.

We also encourage our staff and contractors to be vigilant when working at customer properties, depots and supplier sites, and to report any signs that someone may be at risk of exploitation. Training and guidance materials are used to support awareness and help individuals recognise potential indicators of modern slavery.

Continuous Improvement and Annual Review

We are committed to continuously improving our approach to tackling modern slavery and human trafficking. Each year, we review this statement and our related policies to ensure they remain effective, proportionate and aligned with current law, guidance and best practice in the removals and logistics sector.

Our annual review includes assessing the effectiveness of our supplier audits, evaluating any reported concerns or incidents, considering feedback from staff and stakeholders, and updating training programmes where needed. We may refine our risk assessment methods, strengthen contractual requirements, or expand the scope of our audits in response to lessons learned.

This statement has been approved by the leadership of our house removals business and will be updated on an annual basis, or more frequently if required, to reflect our ongoing commitment to preventing modern slavery across all our activities.